Privacy Policy

1. Information We Collect

We may collect the following types of personal information:

• Personal Identification: Name, phone number, email address, and postal/delivery address.
• Order Information: Products purchased, payment method (not card details), order history, and preferences.
• Technical Data: IP address, browser type, pages visited, time spent on our website, and cookies.
• Communication Data: Queries, feedback, and messages sent to us via our website, email, or phone.

2. How We Use Your Information

• To process and fulfill your orders and provide post-sale support.
• To communicate about your orders, deliveries, and any service updates.
• To send promotional offers, new arrivals, and event information (only with your consent).
• To improve our website experience and understand customer preferences.
• To comply with applicable legal obligations.

3. Sharing of Information

We do not sell, rent, or trade your personal information to third parties. We may share your information only with:

• Logistics and delivery partners to fulfill your orders.
• Payment gateway providers to process transactions securely.
• Legal authorities, if required by law or court order.
• Service providers who assist in operating our website, under strict confidentiality agreements.

4. Data Security

• We implement appropriate technical and organisational security measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction.
• Payment information is processed through secure, encrypted gateways. We do not store your card or banking credentials.
• While we take all reasonable precautions, no data transmission over the internet can be guaranteed to be 100% secure.

5. Cookies

• Our website uses cookies to enhance your browsing experience, remember preferences, and analyse website traffic.
• You may disable cookies through your browser settings; however, some features of our website may not function properly if cookies are disabled.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes described in this policy, or as required by applicable law. Order and transaction records may be retained for up to 5 years for compliance and audit purposes.

7. Your Rights

Under applicable Indian law (including the Digital Personal Data Protection Act, 2023), you have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate or outdated data.
• Request deletion of your personal data, subject to legal obligations.
• Withdraw consent for marketing communications at any time.

To exercise any of these rights, please contact us at the details provided below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites. We encourage you to review their privacy policies independently.

9. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with a revised effective date. Your continued use of our website after any changes constitutes your acceptance of the updated policy.

10. Contact Us

For any privacy-related queries or requests, please reach out to us at:

Shrungar Fashions, Laxmi Road, Narayan Peth, Pune, Maharashtra
Website: www.shrungarfashions.com